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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

matthew sampson

May 18, 2023

5  out of  5 rating by matthew sampson
"Professional prompt small town service with national support."

Andrew Huynh

April 18, 2023

5  out of  5 rating by Andrew Huynh
"Casey helped me out with upgrading my auto insurance as well as signing up for renter's insurance. He was incredibly patient and answered my questions 2-3 times over. He never felt overwhelming nor did it feel like he was pushing me to sign up for more. Overall very educational."

Gary Foster

March 13, 2023

5  out of  5 rating by Gary Foster
"They are always looking for ways for me to save money with my car, house and health"

Brandon Keasler

February 3, 2023

5  out of  5 rating by Brandon Keasler
"Great people, great hospitality. They took care of me very quickly and professionally. Casey in particular was very helpful"

Bailie Richards

December 21, 2022

5  out of  5 rating by Bailie Richards
"So far so good! One of our primary concerns when choosing a new insurance company was communication. We chose this office because Krystal Miller kept a really helpful dialog open with us for several weeks while we decided on the best products for us. She was professional and very quick to answer our questions or call us back. When we forgot to call her, she always followed up to make sure that we were receiving her communications. As a bonus- the rates were all incredibly fair and we loved our savings when we bundled home and auto. Thanks Krystal for all your help!"

Summer Hite

December 9, 2022

5  out of  5 rating by Summer Hite
"Great experience when I called asking some questions, Kortni was great 😊 so sweet!"

Alex Dubs

December 8, 2022

5  out of  5 rating by Alex Dubs
"Answered all of my questions and did their best to save me some money 👍"

John MacCheyne

December 8, 2022

5  out of  5 rating by John MacCheyne
"Hands down, our most favorite insurance agency in Fairbanks! Keep up the good work!"
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Brandice Husband

December 8, 2022

5  out of  5 rating by Brandice Husband
"Great office!"

Jackie Barrera

December 8, 2022

5  out of  5 rating by Jackie Barrera
"Crystal was very helpful, patient, and knowledgeable and pleasant. I understood more about my coverage after talking with her and also saved a few dollars!"

Carin Knupp

December 8, 2022

5  out of  5 rating by Carin Knupp
"Can’t say enough about the staff at Matt Raymond State Farm. They are helpful, knowledgeable and friendly. Matt is great for the community and a wonderful leader."

juan ayala

December 6, 2022

5  out of  5 rating by juan ayala
"Always helpful, keeps customers informed of changes that may arise, and returns calls in a timely manner."

Andrew Worthman

November 23, 2022

5  out of  5 rating by Andrew Worthman
"As someone who knows almost nothing about insurance and the inner workings of how to start up a business, speaking with Matthew Raymond was one of the most informational experiences I have had. The expertise and willingness to help that comes from Matthew is exceptional. Would recommend choosing this insurance agent 10 out of 10 times when in need of insurance guidance."

steven reilly

November 17, 2022

5  out of  5 rating by steven reilly
"I came to this agency because of the better rates I was offered but I have stayed because of their professionalism. I believe that Matt, Krystal and the rest of the staff actually want to do their best for me. Together we have put together a portfolio of policies that I think work best for me and it's all been done in a friendly and relaxed atmosphere. Their customer service is of the highest order."

Alison Boyce

November 16, 2022

5  out of  5 rating by Alison Boyce
"Friendly and cares about his customers."

Kortni Ashton

November 16, 2022

5  out of  5 rating by Kortni Ashton
"Matt and his team are highly knowledgeable and always go above and beyond to ensure my policies are taken care of. I wouldn't trust anyone else with my insurance. Highly recommend their office if you're searching for an insurance agent in the Fairbanks/North Pole area."

Christen Werner

November 11, 2022

1  out of  5 rating by Christen Werner
"Only work with these guys if you don't actually need insurance. Just found today that the homeowners policy we purchased over a month ago was NEVER FINISHED processing by their office. The only way I found out was by calling the national customer service line to find out why I never got a login for our account. Want to fall through the cracks? Go to this office"

Matthew Ray

November 1, 2022

5  out of  5 rating by Matthew Ray
"My experiences have always be great here. The agents I have interacted with have always gone past my expectations to provide me with excellent and timely service. I highly recommend this place for any insurance needs. Thanks"

Shelley Munoz

October 10, 2022

5  out of  5 rating by Shelley Munoz
"Kourtni with State Farm is by far the best agent I've ever worked with. She will go above and beyond to give superior customer service and make sure your needs are taken care of. Thank you Kourtni!"

Valerie Reece

September 29, 2022

5  out of  5 rating by Valerie Reece
"I always get top notch service when I call Matt's office."

David Pelunis-Messier

September 16, 2022

5  out of  5 rating by David Pelunis-Messier
"Matt and his team are diligent, respectful and really care about their clients. I have a number of personal and business insurance policies with matt and his team and I would highly recommend Matt Raymond State Farm to anyone looking for a high quality insurance agent who really knows his field. You won't find a more professional team in town."

larry daugherty

September 14, 2022

5  out of  5 rating by larry daugherty
"Phenomenal customer service! Great communication! Highly recommend."

Jakir Hasan

September 14, 2022

5  out of  5 rating by Jakir Hasan
"Taryn was quick to understand my situation and offered a plan that suits needs."

Jessica Vazquez (Naa Leelee Too)

September 12, 2022

5  out of  5 rating by Jessica Vazquez (Naa Leelee Too)
"Promt and kind"

Jeff Levy

August 29, 2022

5  out of  5 rating by Jeff Levy
"Long overdue, this review. I worked with Casey MacCheyne last month to put together the whole package: Cars, Toys, House, etc. Fast, efficient service. It's good to work with a local agent who knows their business. They check all the boxes!"