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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Caitlin Schnaidt

Caitlin Schnaidt

March 26, 2026

5  out of  5
rating by Caitlin Schnaidt
"I was so grateful for Kortni's help. I needed instantaneous insurance for my business and she was so professional, friendly, knowledgeable, and helpful. I had done some insurance shopping and spoken with a few other businesses prior to going with State Farm. I was quoted higher amounts and told it could take weeks for my insurance to go into effect form other businesses. Kortni was thorough, made sure she understood my specific needs, and still had everything done within a quick and efficient 30 minute phone call. I am completely satisfied with my experience and will absolutely be using this specific State Farm office for any future insurance needs."
We responded:
"Caitlin, thank you for your review. I’m glad that Kortni took care of you and helped make the experience efficient ."
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Karen Joubert

March 24, 2026

5  out of  5
rating by Karen Joubert
"Very professional and friendly"
We responded:
"Thank you, Karen! I'm happy to know you found our service both professional and friendly. We’re committed to providing the best experience possible. Let us know if you need anything else!"
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Vinson Waldschmidt

March 23, 2026

5  out of  5
rating by Vinson Waldschmidt
"Always professional and appreciate being local in Fairbanks!"
We responded:
"Thank you Vinson, we appreciate you as well. I hope you have a wonderful day!"
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Drew Dingmann

March 20, 2026

5  out of  5
rating by Drew Dingmann
"I have been with them for a few years now. They are always helpful and it is so handy having someone I can call and get quick service."
We responded:
"Thank you, Drew! I'm happy to know that our service has been consistently helpful for you over the years. It's great to be your go-to for quick and reliable assistance. Let us know if there's anything else we can do for you!"
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Emily Pilkinton

March 19, 2026

5  out of  5
rating by Emily Pilkinton
"Kendal is great to work with, super personable and walked me through all the questions I had!"
We responded:
"I’m glad to hear Kendal took wonderful care of you, have a wonderful day!"
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Tim Motis

March 18, 2026

5  out of  5
rating by Tim Motis
"Great service at Matt Raymond State Farm. They really understand how to treat customers correctly! Matt is wonderful!"
We responded:
"Thank you, Tim, it was great to meet with you today."
Profile photo of Rufus Scipio

Rufus Scipio

March 17, 2026

5  out of  5
rating by Rufus Scipio
"Good experience!"
We responded:
"Thank you, Rufus! I'm happy you had a good experience with us. If you ever have more questions or need assistance, feel free to reach out. Thanks for choosing us!"
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William Kasprzycki

March 10, 2026

5  out of  5
rating by William Kasprzycki
"Very informative & worth talking to about any insurance or financial needs"
We responded:
"Thank you for the review William!"
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Nichole Elarton

February 27, 2026

5  out of  5
rating by Nichole Elarton
"Switched to this office from another local office after their total incompetence reference a billing issue; spoke with Willy who had the problem identified with a solution in progress quickly. He sat with us, explained all of our policies and ensured we had coverage that was appropriate. Highly recommend this office and grateful for their professionalism."
We responded:
"Thank you Nichole, I'm glad Willy took great care of you. If you need anything just let me know. "
Profile photo of Melanie Gonzalez

Melanie Gonzalez

February 26, 2026

5  out of  5
rating by Melanie Gonzalez
"I would like to take a moment to recognize the outstanding service provided by State Farm. Their professionalism, knowledge, and dedication truly reflect their high standards. I appreciated how thoroughly investment options were explained, answers to all of my questions, and ensures I feel confident in the decisions I’m making regarding my policies. I have never felt rushed or overlooked. Instead, I feel genuinely valued as a client. Their responsiveness, attention to detail, and commitment to excellent customer service make them a tremendous asset to the State Farm organization. I sincerely appreciate their hard work and would highly recommend them to others seeking reliable and trustworthy insurance guidance. Thank you for maintaining such high-quality representatives within your association."
We responded:
"Thank you for your review Melanie, it was great to meet with you today and to discuss your goals. I look forward to helping you achieve everything on your list."
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Garrick Solo

February 25, 2026

5  out of  5
rating by Garrick Solo
"Have been here for many years best rates amd the best people"
We responded:
"Thank you Garrick, it’s a pleasure working with you and I hope you have a great day!"
Profile photo of Ray Klos

Ray Klos

February 20, 2026

5  out of  5
rating by Ray Klos
"Super happy with them."
We responded:
"Thank you Ray, the team and I will do our best for you. Have a great weekend!"
Profile photo of Jillian (Jewlzs)

Jillian (Jewlzs)

February 14, 2026

5  out of  5
rating by Jillian (Jewlzs)
"Everything was explained to me in a way I understood!"
We responded:
"Thank you, Jillian! I'm happy to know that everything was explained clearly for you. Our office is committed to making sure our customers feel informed and comfortable. Let us know if there's anything else we can assist you with!"
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William Duffield

February 12, 2026

5  out of  5
rating by William Duffield
"I did not end up purchasing a policy from State Farm, but I was extremely pleased with the communication and friendliness after requesting a quote. Kortni was courteous and took care of my needs very quickly."
We responded:
"Thank you, William! I'm happy to hear that you appreciated the communication and friendliness from our team. Kortni is indeed wonderful at ensuring everyone's needs are met swiftly. If you ever have any questions or need assistance in the future, feel free to reach out. We're here to help!"
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Bianca Rogers

February 11, 2026

5  out of  5
rating by Bianca Rogers
"Excellent Review!!! Thank you!!"
We responded:
"Thank you for the review Bianca, it was great to see you today!"
Profile photo of Kim Lebert

Kim Lebert

February 7, 2026

5  out of  5
rating by Kim Lebert
"Matt was very helpful and explained all our options clearly. Excellent service!"
We responded:
"Thank you for the review Kim, it was a pleasure to meet with you and your daughter today."
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Melissa Schott

February 6, 2026

5  out of  5
rating by Melissa Schott
"Very clear communication"
We responded:
"Thank you Melissa!"
Profile photo of Jerry Iloreta

Jerry Iloreta

January 30, 2026

5  out of  5
rating by Jerry Iloreta
"Excellent experience working with William during my insurance review. He thoroughly explained the policy details and helped me fully understand my coverage."
We responded:
"Thank you, Jerry! I'm happy to hear about your positive experience with William. It's great that he was able to provide clear explanations and assist you in understanding your coverage. If you have any more questions or need further assistance, feel free to reach out!"
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Dustin Everson

January 24, 2026

5  out of  5
rating by Dustin Everson
"Saved me $1012 a year..."
We responded:
"Thank you for your review Dustin, we’re happy to help!"
Profile photo of MaryC

MaryC

January 21, 2026

5  out of  5
rating by MaryC
"We needed a tow, after a break down at 20 below 0. Matthew Raymond State Farm promptly answered the call with simple instructions to get help. They reimbursed our expense (which was covered) promptly upon receipt. With their professional and personal customer relations, our experience with this company relieved the stress that could have been. Matthew Raymond Insurance gets our recommendation with no reservations."
We responded:
"Thank you, MaryC, for sharing your experience! I'm happy to hear that our team could assist you promptly during such a challenging situation. Your recommendation means a lot to us. If you ever need anything else, feel free to reach out!"
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1

January 16, 2026

5  out of  5
rating by 1
"Casey took great care of us and has had nice follow ups since we switched to State Farm. Our onboarding appointment was relaxed, informative and a nice touch."
We responded:
"Thank you for your review! I'm happy to hear that Casey provided excellent care and that your onboarding experience was both relaxed and informative. We appreciate your trust in us and are here for any questions or assistance you might need. Thanks for choosing us!"
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Derek Coryell

January 16, 2026

5  out of  5
rating by Derek Coryell
"Great service. Thoughtful and personal."
We responded:
"Thank you, Derek! I'm happy you found our service thoughtful and personal. We appreciate your feedback and are always here to assist with any insurance needs. Let us know if there's anything else we can do for you!"
Profile photo of Bvunzawabaya Clever

Bvunzawabaya Clever

January 14, 2026

5  out of  5
rating by Bvunzawabaya Clever
"I got all my questions answered"
We responded:
"I’m happy to hear your visit went well, please let me know if you have any more questions in the future."
Profile photo of Yin Hsieh

Yin Hsieh

January 13, 2026

5  out of  5
rating by Yin Hsieh
"Helpful, informative, and willing to work together to optimize for an insurance package that makes sense based on your current situation and projected near-future situation - as opposed to sell you all the insurances that you don't necessarily need. Good knowledge of local contexts and how this impacts insurance planning. Had a great experience so far with Willy and Kendal."
We responded:
"Thank you for your review, I appreciate the feedback and I’ll share it with the team. I hope you have a wonderful day!"
Profile photo of Zac Sprecher

Zac Sprecher

January 9, 2026

5  out of  5
rating by Zac Sprecher
"Willy is awesome and answered all my questions."
We responded:
"Thank you, Zac! I'm happy to hear that Willy was able to assist you and answer all your questions. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"