State Farm® Insurance Agent Matthew Raymond
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Katrina Lydon
June 20, 2025
5
out of
5
rating by Katrina Lydon
"5 stars for Matt and his entire team. Through my personal and business life they exceed any and all expectations, are there for support quickly and answer any questions I have"
Dan Schok
June 19, 2025
5
out of
5
rating by Dan Schok
"It is always fast and easy to work with Matt and his team. Been a customer for a really long time and never had a bad experience."
We responded:
"Thank you Dan, it has been a pleasure working with you since day 1. I appreciate the review and hope you have an awesome Summer!"
Tia Kraus
June 18, 2025
1
out of
5
rating by Tia Kraus
"If I could leave zero stars, I would! I have water damage to the front of my house and it’s not covered under my premium, after owning a house for 10 years and paying home insurance for 10 years, you would think it would cover water damage…. So odd. They told me I could submit a claim but it would likely be declined, but also included the fact it would likely raise my home insurance if I submit a claim (even if it is declined)."
We responded:
"Hi Tia, we are not claim handlers in the office. The team and I can only discuss the policies and deductibles and help you weigh the pros and cons of whether to file or not file a claim. My understanding of this scenario is it involves rot and there is specific language in the policy to that scenario.We would be happy to send you a copy of the policy booklet."
Miryam Brown-Alsua
June 11, 2025
5
out of
5
rating by Miryam Brown-Alsua
"Everyone has been great to work with! Thanks for making it as smooth as possible for our family. We really appreciate it :)"
We responded:
"Thank you for the review Miryam, have a wonderful day!"
cathy curby
June 4, 2025
5
out of
5
rating by cathy curby
"All the staff are friendly, knowledgeable, and a pleasure to work with. They do a wonderful job taking care of all our insurance needs."
We responded:
"Thank you Cathy! We love working with you as well!"
Amanda Prince
June 4, 2025
5
out of
5
rating by Amanda Prince
"Great customer service! Helped us with our plan and helped us figure out everything we could do to make it affordable along with adding some life insurance for us!"
We responded:
"Thank you, Amanda! I'm happy to hear that you appreciated our customer service and found our assistance with your plan helpful. It's great that we could make things affordable for you. Let us know if there's anything else we can do for you!"
Brent Love
June 3, 2025
5
out of
5
rating by Brent Love
"The team at Matt Raymond goes above and beyond to meet my needs. I am getting a better deal and better service, what more is there to ask for?"
We responded:
"Brent, we love to hear that! Thank you for being a customer at my agency."
Linda “Alaskan Honey” Brumbelow-Kelley
June 3, 2025
5
out of
5
rating by Linda “Alaskan Honey” Brumbelow-Kelley
"We love doing Business with Matthew Raymond State farm...they are always up to date on what our needs need to be"
We responded:
"Thank you Linda, we love having you as a customer. I hope you have a great day!"
Keaton Collins
May 30, 2025
5
out of
5
rating by Keaton Collins
"Had a good, productive meeting with Kendal! She had clear communication and gave me a better grasp on my auto liability coverage and a policy umbrella. It was a pleasant, refreshing conversation. Thanks Kendal."
We responded:
"Thank you, Keaton, for sharing your experience! I'm glad to hear that Kendal was able to provide clear communication and help you understand your auto liability coverage and policy umbrella. It's wonderful to know that the meeting was both productive and pleasant. If you have any more questions or need further assistance, feel free to reach out to our office."
Mathew Mund
May 23, 2025
5
out of
5
rating by Mathew Mund
"Very easy to chat with, very knowledgeable, quick to help. I would highly recommend the Matthew Raymond team."
We responded:
"Thank you, Mathew, for your kind words! I'm glad to hear that you found our team easy to chat with and knowledgeable. Your recommendation means a lot to us. If you ever need assistance or have questions, we're here to help!"
Ashley Kalkman
May 20, 2025
5
out of
5
rating by Ashley Kalkman
"Casey was very thorough going over policies that needed adjusting and also offering money saving options as well! I feel well covered going through State Farm."
We responded:
"Thank you, Ashley! I'm glad to hear that Casey was able to assist you with adjusting your policies and finding money-saving options. It's wonderful to know you feel well covered with us. If you have any more questions or need further assistance, please feel free to reach out anytime."
Sky Brandt
May 14, 2025
5
out of
5
rating by Sky Brandt
"I like that they’ll meet on Zoom and text any communications. Very responsive and good customer service. I didn’t feel like anyone was trying to sell me anything or convince me of anything. Recommend ."
We responded:
"Hello Sky, I’m very happy that this was your experience and that you were well taken care of."
William Durnan
May 7, 2025
5
out of
5
rating by William Durnan
"Very professional, friendly and informative service and bundling home owners and auto saved us money! Well done and thank you! Highly recommended!"
We responded:
"Thank you, William, for your kind words! I'm happy to hear that our professional and friendly service, along with the bundling of your insurance, was beneficial for you. Your recommendation means a lot to us. If you have any more questions or need further assistance, feel free to reach out anytime!"
Melinda Royal
April 30, 2025
5
out of
5
rating by Melinda Royal
"Matt's office helped us with a transfer from MN to AK. Moving across the country is always hard with lots of details to worry about. Matt's office took care of our client and gave them some much needed piece of mind! We would absolutely recommend their office for all things insurance!"
We responded:
"Thank you Melinda, I’m glad we were able to help with the transfer from Minnesota to Alaska. I know moving can be a stressful time and the team and I really try and make it as easy as possible."
Beezy Bentzen
April 26, 2025
5
out of
5
rating by Beezy Bentzen
"Casey MacCheyne spent about an hour with me, reviewing my existing auto, homeowner's and umbrella policies with State Farm. I had many questions, which he very patiently and thoroughly answered."
We responded:
"Thank you, Beezy, for sharing your experience! I'm glad to hear that Casey took the time to review your policies and address all your questions thoroughly. It's wonderful to know that our team's dedication made a positive impact. If you have any more questions or need assistance in the future, feel free to reach out!"
Riley Schaefer
April 9, 2025
5
out of
5
rating by Riley Schaefer
"We had a great experience, I highly recommend Matthew Raymond for your insurance needs. Casey was invaluable and made everything quite painless."
We responded:
"Thank you, Riley, for your wonderful feedback! I'm glad to hear that you had a great experience with us. Casey's dedication to making the process smooth is truly appreciated!"
Jacob Starkey
March 27, 2025
5
out of
5
rating by Jacob Starkey
"Welcoming environment, comfortable atmosphere, and genuine people."
We responded:
"Thank you, Jacob, for your wonderful feedback! I'm happy to know you felt welcomed and comfortable with us. Our team takes pride in creating a genuine and inviting atmosphere. If you ever have any questions or need assistance, feel free to reach out."
Jim Magoffin
March 21, 2025
5
out of
5
rating by Jim Magoffin
"Matt and the other agents are always patient and professional. They make sure I am properly insured so I don’t have to worry."
We responded:
"Thank you for the review Jim, it means a great deal to the team and I. Have a great weekend!"
Zak Douma
March 19, 2025
5
out of
5
rating by Zak Douma
"Always quick to answer the phone with a real person. Took time to help me understand each line in my policy."
We responded:
"Thank you Zack, I’m happy to hear about your experience at my agency."
Emily Wolf
March 6, 2025
5
out of
5
rating by Emily Wolf
"Very helpful and efficient with getting my home and auto policies set up. Staff is super knowledgeable and had good follow up"
We responded:
"Thank you, Emily! I'm happy to know that our team was helpful and efficient in setting up your policies. It's great to hear that our staff's knowledge and follow-up met your expectations. If you have any questions or need further assistance, feel free to reach out. We're here to help!"
Christina Hitzemann
February 27, 2025
5
out of
5
rating by Christina Hitzemann
"Kendal helped me to adjust my car insurance yesterday, she was so friendly and patient! Thoroughly explained everything and even made me a cup of coffee 😊 10/10"
We responded:
"Thank you, Christina, for sharing your experience! I'm glad Kendal was able to assist you and provide such friendly and patient service. It's wonderful to know she made the process smooth and even added a personal touch with a cup of coffee. If you have any more questions or need further assistance, feel free to reach out to our office anytime."
Andrew Hess
January 30, 2025
5
out of
5
rating by Andrew Hess
"They are very friendly and they give you a lot of options and they are quick, easy, simple"
We responded:
"Thank you, Andrew, for sharing your experience! I'm happy to know that you found our team friendly and appreciated the variety of options we offer. It's great to hear that our process was quick and simple for you. If you have any questions or need further assistance, feel free to reach out anytime!"
Tracie Henry
January 3, 2025
5
out of
5
rating by Tracie Henry
"Nice people, friendly, and knowledgeable!"
We responded:
"Thank you, Tracie, for your wonderful feedback! I'm glad to know that you found our team friendly and knowledgeable."
Lona Geffe
January 2, 2025
5
out of
5
rating by Lona Geffe
"I've had such a wonderful experience with using their services for the last 4 years, such as car insurance to home insurance and life insurance. They're so kind, patient and willing to make sure you're absolutely covered in every possible way. I recommend this company and insurance for all those who are looking for coverage."
We responded:
"Thank you, Lona, for your kind words and for being with us for the past four years! I'm happy to know that our team's dedication to providing comprehensive coverage and attentive service has made a positive impact on your experience. Your recommendation means a lot to us. If you ever have any questions or need further assistance, we're here to help!"
anothersister “heard”
December 18, 2024
5
out of
5
rating by anothersister “heard”
"Casey MacCheyne is the best! I appreciate all the work he does."
We responded:
"Thank you for the review, I'll share it with Casey as well. Have a wonderful day!"