
State Farm® Insurance Agent Matthew Raymond
Leave Us a Review
Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Daniel Gallegos
September 26, 2025
"Emmy Hale was great help! She was professional, polite, and great at explaining everything I didn't understand. I would highly recommend this location and there agents over anywhere else in town for my insurance needs. Thanks Emmy!"
"Thank you, Daniel! I'm glad to hear that Emmy provided such excellent assistance. We appreciate your recommendation and are happy to be your choice for insurance needs. If you have any questions or need further assistance, feel free to reach out!"
Maggie Yang
September 24, 2025
"Easy and effective to follow with the app and service provided is wonderful."
"Thank you, Maggie! I'm happy to know you found the app easy to use and the service wonderful. We’re committed to making your experience as smooth as possible. Let us know if there's anything else we can assist you with!"
Wil K
September 24, 2025
"Super easy to work with, friendly, and patient with a first time car owner."
"Thank you for your feedback, Wil! I'm glad your first-time car ownership experience with our team was smooth. If you have any questions or need assistance, feel free to reach out. We're here to help!"
Kam LSP
September 23, 2025
"Willy is awesome!"
"Thank you for the review!"
Brandon Johnson
September 22, 2025
"Great experience Willy was fantastic, great customer service at every interaction"
"Thank you, Brandon! We're glad you had a great experience with Willy and received excellent service. Our team is dedicated to support and happy to meet your expectations. If you need anything else, feel free to reach out!"
Jake Cole
September 10, 2025
"It’s always smooth when I go in to change or start a new policy or have any questions about my insurance. The agents are always super helpful and communicate well!"
"Thank you Jake, I appreciate your feedback and the team and I will do our best to keep the process easy for you."
Coboobo
August 22, 2025
"Claim and policy review made clear."
"Thank you for your review!"
Meuy Khaoone
August 20, 2025
"Kendal has provided an exceptional service! Highly recommend her for anyone who is looking for insurance coverage! She is very polite, professional, attentive, respond quickly and so much more. I am from California and trying to help my son with getting an auto insurance since he is base at Fairbanks in the Airforce. I tried to call another StateFarm in Fairbank prior but were asked to send a text per their voicemail. Long story short, I wasted couple of my days waiting so I decided to explore another StateFarm office and came across Kendal with one call. Thank you Kendal!"
"Thank you for the review and welcome to the agency! If you need anything well. E here for you."
mom2kaieli
August 17, 2025
"Everytime I walk into the office, I am greeted almost instantly with a friendly face, they always offer me coffee or water, and treat me with respect and courteousness. Highly recommended"
"Thank you! I'm happy to hear that you feel welcomed and respected whenever you visit our office. Your recommendation means a lot to us. If there's anything else we can do for you, just let us know!"
Mike Ricks
July 25, 2025
"Casey made switching our insurance and setting up homeowners coverage easy and smooth. He was friendly, responsive, and really took the time to walk us through everything. Highly recommend!"
"Thank you for your review, Mike! I'm happy to hear that Casey made the process of switching your insurance and setting up coverage easy and smooth. It's great to know that his friendly and responsive approach made a positive impact. We appreciate your recommendation! Let us know if there's anything else we can assist you with."
Steven Lohry
July 22, 2025
"Had a great experience, great customer service and helped me find ways to save!"
"Thank you for the feedback Steven!"
Joshua Yang
July 21, 2025
"My friends have recommended them to me. They are very professional. Their customer service is great."
"Thank you, Joshua! I'm happy to hear that our professionalism and customer service met your expectations. We appreciate your friends recommending us and look forward to assisting you with any insurance needs. Let us know if there's anything else we can do for you!"
Lindy Jones
July 16, 2025
"Highly recommend!"
"Thank you, Lindy! I'm happy to know you highly recommend our services. If you ever have any questions or need assistance, feel free to reach out. We’re here to help!"
Iqilan Stevens
July 9, 2025
"My first thought when returning back home to Fairbanks, I was making sure I had proper car insurance since the insurance carrier I had from Missouri did not cover Alaska. I had no second thoughts in coming BACK to State Farm insurance, Matthew Raymond office on Geist. Casey MacCheyne , welcomed me and became my insurance rep. He is very thorough, professional, and knowledgeable in his field. He explained everything in my initial policy set up. His follow-through was just tremendous! I’ve never had that happen to me and actually great timing that my safe n drive beacon came in. I brought that in with me and we properly set it up and he answered my questions quite easily regarding the use of the beacon and the app correlation. I would encourage next tune you need insurance give Matthew Raymond’s branch a call!!"
"Thank you, Iqilan, for sharing your experience! I'm delighted to hear that Casey provided such thorough and professional service during your transition back to Fairbanks. It's great to know that he was able to assist with your policy setup and the safe n drive beacon. Your recommendation means a lot to us. If you need anything else, feel free to reach out!"
Lexi Humphreys
July 9, 2025
"Kendal with Matthew Raymonds office is the BEST! If I could give her 6 stars I'd do it in a heartbeat! I would highly recommend Matthew's office to anyone. I called on a Friday afternoon to set up a new policy, and Matthew personally answered the phone within just a few rings. Between him, and Kendal they had my policy set up within a few hours, and even found ways to save me money on other pre existing policies! I ended up switching all my policies over to Matthew's office because his team is responsive, took the time to explain my coverage, established trust, and earned our business. You should definitely call and set up coverage with them today!!"
"Thank you for your kind review, I’m happy we were able to help in that. Kendal took great care of you. Please let us know if you need anything else. Have a wonderful day!"
Katrina Lydon
June 20, 2025
"5 stars for Matt and his entire team. Through my personal and business life they exceed any and all expectations, are there for support quickly and answer any questions I have"
"Katrina, thank you for your wonderful review! I'm happy to know that the team has been able to support you both personally and professionally. Your confidence means a lot to us. If you ever have more questions or need assistance, we're always here to help!"
Dan Schok
June 19, 2025
"It is always fast and easy to work with Matt and his team. Been a customer for a really long time and never had a bad experience."
"Thank you Dan, it has been a pleasure working with you since day 1. I appreciate the review and hope you have an awesome Summer!"
Tia Kraus
June 18, 2025
"If I could leave zero stars, I would! I have water damage to the front of my house and it’s not covered under my premium, after owning a house for 10 years and paying home insurance for 10 years, you would think it would cover water damage…. So odd. They told me I could submit a claim but it would likely be declined, but also included the fact it would likely raise my home insurance if I submit a claim (even if it is declined)."
"Hi Tia, we are not claim handlers in the office. The team and I can only discuss the policies and deductibles and help you weigh the pros and cons of whether to file or not file a claim. My understanding of this scenario is it involves rot and there is specific language in the policy to that scenario.We would be happy to send you a copy of the policy booklet."
Miryam Brown-Alsua
June 11, 2025
"Everyone has been great to work with! Thanks for making it as smooth as possible for our family. We really appreciate it :)"
"Thank you for the review Miryam, have a wonderful day!"
cathy curby
June 4, 2025
"All the staff are friendly, knowledgeable, and a pleasure to work with. They do a wonderful job taking care of all our insurance needs."
"Thank you Cathy! We love working with you as well!"
Amanda Prince
June 4, 2025
"Great customer service! Helped us with our plan and helped us figure out everything we could do to make it affordable along with adding some life insurance for us!"
"Thank you, Amanda! I'm happy to hear that you appreciated our customer service and found our assistance with your plan helpful. It's great that we could make things affordable for you. Let us know if there's anything else we can do for you!"
Brent Love
June 3, 2025
"The team at Matt Raymond goes above and beyond to meet my needs. I am getting a better deal and better service, what more is there to ask for?"
"Brent, we love to hear that! Thank you for being a customer at my agency."
Linda “Alaskan Honey” Brumbelow-Kelley
June 3, 2025
"We love doing Business with Matthew Raymond State farm...they are always up to date on what our needs need to be"
"Thank you Linda, we love having you as a customer. I hope you have a great day!"
Keaton Collins
May 30, 2025
"Had a good, productive meeting with Kendal! She had clear communication and gave me a better grasp on my auto liability coverage and a policy umbrella. It was a pleasant, refreshing conversation. Thanks Kendal."
"Thank you, Keaton, for sharing your experience! I'm glad to hear that Kendal was able to provide clear communication and help you understand your auto liability coverage and policy umbrella. It's wonderful to know that the meeting was both productive and pleasant. If you have any more questions or need further assistance, feel free to reach out to our office."
Mathew Mund
May 23, 2025
"Very easy to chat with, very knowledgeable, quick to help. I would highly recommend the Matthew Raymond team."
"Thank you, Mathew, for your kind words! I'm glad to hear that you found our team easy to chat with and knowledgeable. Your recommendation means a lot to us. If you ever need assistance or have questions, we're here to help!"